Shipping & Delivery | Prideska

Delivery Charges

Delivery charges, if any, are calculated based on the destination and the order value. Orders

exceeding the minimum value threshold may qualify for free delivery, subject to the

destination and applicable terms.

How are orders placed on Prideska delivered?

Orders placed on Prideska are dispatched through our network of trusted courier partners,

based on service availability in your area. The list of courier partners is updated regularly to

ensure seamless delivery.

How can I get my order delivered faster?

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Currently, we do not offer expedited delivery services. If such a service becomes

available in the future, and your area is serviceable, we will notify you.

Alternatively, you can opt for products marked for fast delivery, with a delivery

timeframe of 3-5 business days.

I received a partial order or a damaged/void package. What should I do?

If you receive a partial order, an empty package, or a damaged package, please report the

issue within 24 hours of delivery. Claims submitted beyond this timeframe will not be

entertained.

While we investigate, please ensure the following:

1. 2. 3. Do not use the item(s) for which the claim is raised.

Provide the following details to help us process your claim:

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A short description of the issue.

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Clear snapshots of the package and any tampered/damaged sides (if

applicable).

Refunds for prepaid and COD orders will be processed after the investigation is

completed.